Information on how to contact us and security recommendations
Staying in touch
Your personal information and how we stay in touch is important to us, here you will find out about how change your contact preferences
We’d love to hear from you, call or write to us at:
Call us: 01908 856000
Our helplines are open Monday to Friday, from 9am to 5pm
Write to us:
Opal Court, Opal Drive
Email us: [email protected]
Security of the website
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software which encrypts information you input. If using a modern web browser, you should see the address bar turn green and a padlock sign will appear whenever you are in a part of the website which may include your personal details.
We do not reveal any of the digits of your credit card numbers when confirming an order. We download your order via encryption software for the purposes of processing and charging the order to your credit/debit card, and we store the order details securely in paper form in accordance with accountancy rules.
We do not retain your credit/debit card details on our servers once your payment has been approved.
You should protect against unauthorised access to your own computer. It is important to sign off when you finish using a shared computer.